Deaf or Hard of Hearing Services
American Sign Language (ASL) services
The Port Authority is committed to providing resources for passengers with hearing disabilities. LaGuardia partners with Convo Now to offer on-demand video interpreting in American Sign Language (ASL). This service is free and helps Deaf or hard-of-hearing travelers communicate with Airport Customer Service Specialists (ACES).
To use it:
- Find an ACES wearing a red shirt at an Information Center near Baggage Claim.
- Scan the QR code they provide to connect with a live ASL interpreter in your browser.
Hearing loops
A hearing loop, sometimes called an audio induction loop, is an assistive listening technology that delivers sound straight to a hearing device when it’s switched to the “T” (Telecoil) setting.
Hearing loops are available at all LGA terminals at the following locations:
- Terminal A opens in a new tab
- Terminal B check-in opens in a new tab
- Terminal B: Gate 23 opens in a new tab
- Terminal B: Gate 40-59 opens in a new tab
- Terminal B baggage claim opens in a new tab
- Terminal C: Gates 61-69 opens in a new tab
- Terminal C: Gates 70-79 opens in a new tab
- Terminal C: Gates 80-89B opens in a new tab
- Terminal C: Gates 92-98 opens in a new tab
Need accessibility assistance at LGA?
LGA provides a variety of accessibility services to ensure a comfortable and accessible experience throughout our terminals. If you need mobility assistance or help navigating between gates, terminals, or security, we recommend arranging support in advance with your airline.
